The English-Speaking Friend of the Family

A first-hand look at our government at work.

Over the past few years, I’ve been fortunate to build strong connections within my city’s Chinese technical business community. This group has been quietly shaping an impressive venture capital and startup ecosystem, fostering innovation and growth in ways that continue to inspire me. As someone who can fulfill the roles of CIO, CDO, CSO and CTO, I’ve had the privilege of assisting these startups where they need this leadership.

Beyond my professional role, I’ve found something even more rewarding .. as I call it, “The English-speaking friend of the family.”

This role has allowed me to support these families in navigating daily challenges due to living in an English-speaking country. Something as simple as a restaurant reservation, an auto registration, school enrollments, or simply describing how local services work.

.. and yes, a traffic ticket (or two).

This volunteer work has helped me become a bridge between cultures, families and the government, helping to make life a little easier.

Recently, this trust led me to an experience that gave me a front-row seat to my own government in action: a trip to the United States Citizenship and Immigration Services (USCIS) facility to assist a family member with their green card renewal biometrics appointment.

Walking into the USCIS facility was nothing short of eye-opening. The sheer scale of the operation was impressive .. a supermarket-sized room filled with about 500 people, all waiting to complete an essential step in their immigration journey. And yet, what struck me most was the precision with which everything was run. The USCIS staff moved people seamlessly through the process, from initial check-in to biometric data collection. Groups were efficiently organized, directed to their respective stations, and guided through each step professionally and carefully. It was an incredible example of a government system working precisely as it should: efficient, fair, and respectful of the people it serves.

In an era where government efficiency is often questioned and complaints about immigration are loud and sometimes cruel, it was refreshing to witness an operation running like clockwork, ensuring people could renew their documentation in a safe and structured environment. For many, these moments are life-changing .. the ability to stay, work, and build a future in the United States depends on these processes working smoothly and fairly.

As I watched, I couldn’t help but feel a deep appreciation for the people behind the system .. the staff who make it function and the immigrants whose perseverance and patience define the experience. It was a brilliant reminder for me: at its best, government service can be a powerful force for good.

Rest, Jimmy

The passing of former President Jimmy Carter at the age of 100 marks the end of an extraordinary life defined by public service, humility, and a deep commitment to humanity. Often regarded as a leader whose true brilliance emerged after leaving the White House, Carter’s presidency contained significant achievements that shaped the nation and the world. From championing human rights to brokering peace, his contributions as the 39th President of the United States deserve recognition alongside his globally admired post-presidential work. As we remember his legacy, let us take a moment to explore the pivotal accomplishments of his administration.

Key achievements of Jimmy Carter’s Presidency include:

  • The Camp David Accords (1978): One of his most notable achievements was mediating the Camp David Accords between Egypt and Israel. This landmark agreement not only secured peace between the two nations but also established a framework for diplomatic dialogue in the Middle East, earning him widespread acclaim.
  • Department of Energy and Energy Reforms: Amid the 1970s energy crisis, Carter prioritized energy independence by establishing the Department of Energy in 1977. His administration promoted conservation, alternative energy development, and environmental sustainability .. issues that remain critical today.
  • Human Rights Advocacy: Carter placed human rights at the forefront of U.S. foreign policy, challenging authoritarian regimes and promoting democratic values worldwide. His moral stance redefined America’s global role and left a lasting impact on international relations.
  • Panama Canal Treaties (1977): Back in the news today, Carter negotiated treaties with Panama that transferred control of the Panama Canal back to Panama. This move strengthened U.S.-Latin America relations and demonstrated his commitment to fair diplomacy.
  • Environmental Protections: His administration prioritized environmental conservation, signing legislation that protected millions of acres of Alaskan wilderness and created national parks, wildlife refuges, and reserves.
  • Inflation Reduction Efforts: Though economic challenges defined much of his presidency, Carter took significant steps to combat inflation, including appointing Paul Volcker as Chairman of the Federal Reserve—a move that later contributed to economic stabilization.
  • Focus on Public Health: Carter signed the Hospital Cost Containment Act and increased funding for disease prevention programs, including early efforts to address mental health and substance abuse issues.
  • Advances in Science and Technology: Under Carter’s leadership, the U.S. increased investment in scientific research, space exploration, and technological innovation, laying the groundwork for advancements in energy, healthcare, and defense.

Post-presidency, he chose a life of service. While his time in office was marked by both triumphs and challenges, Carter’s post-presidential life solidified his reputation as a beacon of humility and compassion. Through the Carter Center, he worked tirelessly to combat poverty, promote democracy, and eradicate diseases like Guinea worm. His hands-on efforts with Habitat for Humanity showcased his unwavering dedication to helping others, even in his later years.

President Carter was elected in the first year in which I was able to vote, and I voted for him. I recall wearing a tee shirt with “The Grin Will Win” that summer. I worked with the Department of Energy in Hanford in the 90s, another Carter success.

While his presidency may have been met with mixed reviews at the time, history has revealed the depth of his contributions and the foresight behind many of his policies. His leadership, grounded in moral conviction and a genuine desire to uplift humanity, left an indelible mark on the world. As we bid farewell to a remarkable statesman and humanitarian, we honor his legacy by striving for peace, justice, and a commitment to the greater good.

Rest, Jimmy. You’ve earned it.

Windows Server 2008 “Stage 3 of 3” Fixes

Lots of chatter on the web about this .. of course, who uses Windows Server 2008 when Windows Server 2008 R2 and Windows Server 2012 have been released?

Well, unfortunately, I do .. if only for a little while longer (famous last words, for a production server).

Anyhow, these symptoms appear from a routine update operation:

  • You order a system restart.
  • The system displays the “Configuring Windows Updates – do not unplug .. “.
  • The system goes into POST operations.

From here, all is well, until it displays the message: “Configuring Windows Updates – Stage 3 of 3 0% Complete”, from which it never recovers.

There are several unrelated causes for this, per other aggrieved users .. your mileage may vary. However, you simply cannot fix issues with the system when it’s in the “3 of 3” state, so here’s how to get back to the console to debug:

  • Try pressing Control-Alt-Delete. In about half the cases, you will get the login screen, but it can take a few minutes to appear. If you can, log on and check your system logs for evidence of the hang (LSASS.EXE deadlock is a likely culprit .. try fixing that first).
  • If you cannot get into the system gracefully, hold down the power button until the system switches off. Restart the machine in normal mode.
  • If the system hangs at the “3 of 3” state, hold down the power button again until the system switches off. Restart the system in safe mode with networking.
  • Once restarted in safe mode, the system will likely show the “3 of 3” state, but this time, should get to 100%.
  • Navigate to C:\WINDOWS\WINSXS and look for a file called “pending.xml”. If you find it, delete it and restart the system in normal mode.

From here, you’re troubleshooting .. I like the deadlock reference above for starts. This condition was fixed in the hotfix referenced by KB2379016: “A computer that is running Windows Vista or Windows Server 2008 stops responding and hangs at the "Applying User Settings" stage of the logon process”, I’d give that a try first.

Facebook of the Future?

Well, not just yet. Extrapolating here. Online PhD has information about advanced programs that could provide you with the info you need to compete in today’s Internet market. People who think they could be person to develop the software or site that would bump Facebook out of its top slot may be interested in increasing their skills.

I just read “Using Facebook: One Teenager’s Story” on ExtremeTech and arrived a few interesting thoughts:

  • The student generation is beyond connected .. they’re embedded.
  • Facebook and the social lives / networks of students are so intertwined, those who choose not to participate “fall off the grid” in social interaction.
  • It’s not just just social: Facebook represents the conduit for a wide variety of student activities .. from Senior Skip Day (I remember mine .. there was beer) to school-sanctioned events, oh, like graduation.
  • As to graduation, some schools are distributing information to their students solely via Facebook.
  • It’s not just school activities: students are learning about current events at a pace and participation level not before seen .. students who cannot vote are getting involved. Remember Rock the Vote? This generation wields boulders.

While some of this may sound frivolous to an adult reader, there are some very interesting use cases and situations to consider .. things that didn’t exist when today’s adults were in their teens:

  • We passed notes, met in the cafeteria and made phone calls from our homes.
  • We heard about things from flyers, bulletins and garish signs in the cafeteria (well, it was the 70s).
  • We avoided the table with campaign signs and student volunteers (well, it was the 70s).

So .. what does Facebook (or, insert social network name here) look like in the future? I’m guessing:

  • Always connected, perhaps with surgically-implanted connectivity chips (okay, I’m kidding). Suffice to say that I don’t think the future will suffer a disconnected (or at least, a de-synchronized) user for long.
  • Always relevant to the user. This plays into my “Information Snacking” paradigm, where tomorrow’s home and personalized pages will truly be their own, containing information that is relevant to the page’s owner.
  • Insanely simplified interactive-ness .. the ability to “poke”, alert and engage with other users as a matter of course.

Functional expectations (read: demands) of the embedded generation will drive application development to include services from a variety of sources. if Facebook provides all the content and functionality to meet these demands, then Facebook wins. If they don’t, someone else will.

Original Post: August 20, 2008

TED Talk on Autism: The world needs all kinds of minds

Temple Grandin at TED this year, posted on YouTube: “The world needs all kinds of minds”:

More TED Talks.

Original Post: March 24, 2010

I’m a fan of words ..

.. which manifests itself as puns and re-wording, mostly.

On re-wording, I’ll grab the part of the word that tickles me the most and re-describe the meaning of the previous sentence .. to the joy / annoyance of my listener.

To stay sharp, I follow the Word of the Day RSS feed from Wordsmith.org .. this weeks’ theme was a special treat for me: Forgotten Positives .. positive versions of words commonly expressed in the negative .. you’ll get the idea:

Like these? Want more? Sign up for A Word A Day RSS feed, or subscribe to A Word A Day email newsletter.

Original Post: May 8, 2009

Okay .. I’m the last guy on the Web to hear about ChuckNorrisFacts.com

I’m certain that I am. Even Chuck Norris knows about this site!

For months, my kids have been peppering me with tidbits like:

  • There is no ‘ctrl’ button on Chuck Norris’s computer. Chuck Norris is always in control.
  • Chuck Norris can sneeze with his eyes open.
  • Chuck Norris destroyed the periodic table, because he only recognizes the element of surprise.
  • Chuck Norris can kill two stones with one bird.

.. I though they were just being clever .. knight puns, anyone?

There’s a site with lots more. Some favorites from The Man Himself:

  • When the Boogeyman goes to sleep every night, he checks his closet for Chuck Norris.
  • There is no theory of evolution. Just a list of creatures Chuck Norris has allowed to live.
  • Outer space exists because it’s afraid to be on the same planet with Chuck Norris.
  • When Chuck Norris does a pushup, he isn’t lifting himself up, he’s pushing the Earth down.
  • Chuck Norris’ hand is the only hand that can beat a Royal Flush.

And my two favorites (du jour, anyway):

  • Chuck Norris does not sleep. He waits.
  • Chuck Norris is the reason Waldo is hiding.

Get the Facts at Chuck Norris Facts.

Original Post: August 12, 2008

In the Realm of "I’ll play along"

I was looking for the calorie count of six chocolate M&Ms on the Web tonight. I had the pleasure of being redirected to Calorie Count on About.com .. who (after registration) promptly told me:

AboutCom20110615

Yes: according to About.com, I am slightly overweight. That said, 149 pounds is my goal weight? Have you seen my NSFW picture (50th birthday photo shoot)?

I would be heroin chique at 149. Really. What are you folks selling?

Even more fun: you have an interesting article on your site: "Skinniest Models Banned from Catwalk".

Mixed messages, much?

Original Post: December 30, 2008; updated June 15, 2011

Are we over-reporting the news?

By "we", I mean all of "we": the media, bloggers, individuals who write to the media and bloggers; anyone who tells (or re-tells) a tale.

I find myself in a quiet room today, where I can hear the news channel on the telly. The repetition got me to thinking:

  • It seems we’re second-guessing everything that anyone or anything (the stock market, for example) is doing.
  • It seems we’re fan-, celebrity- and politician-obsesses to the point that we’re reporting on the very act of following these people.
  • News stories are now the opinions coming from the common person-on-the-street.
  • Is the information being reported even news?

Should the new job of media include the condensation and aggregation all this information into something that can actually be consumed? Is media up to the task?

Is "reporting" enough? Should we plead for more analysis .. or should we plead for silence?

Seems like everyone is trying too hard.

Original Post: December 3, 2008

The HHB Weekend: Dinner at Marrakech

Thanks again (and again) to Jeannine Harsh for discovering Marrakech for the MIX08 team this past year. This is a follow-on post to “My Hedonistic-Healthy Birthday (HHB) Weekend” .. the restaurant and the experience deserve the extra attention.

Note that I love off-Strip stuff in Vegas; I drive like a local and am always ready for a new adventure, so please send me your suggestions.

Marrakech is only slightly off the beaten track .. less than a mile from the Westin Casuarina, and about a mile from The Strip. It is well worth the walk over.

The Marrakech Web Site says:

Dine on delicious Moroccan food served in the unique Moroccan manner enhanced by beautiful belly dancers. Stay as long as you wish, there is no rush here.

Service begins with washing each persons hands with lightly scented rose water. It successfully sets the stage for the highly anticipated, extravagant six-course meal offered by Marrakech.

And it does. But their brevity (a necessity in the modern Web) modestly understates the experience. Some pre-course details:

  • Once seated, you are presented a towel that will be your friend (and a necessity) throughout the dinner. You then engage in a warm rosewater hand wash and place your drink order (full bar, although no Maker’s Mark .. I had Jack in my introductory Manhattan). The servers will answer any questions about the menu and are especially careful to ask about any food allergies, which I found quite comforting.
  • On the menu: there really isn’t one .. yes they hand you a menu, but it’s essentially FYI. The restaurant serves a six-course Moroccan meal for a bargain prix fixe price of US$40.
  • The belly dancers are complimentary (and to be complimented).
  • The staff offered to explain each course to me as they served it, including describing how best to eat it. If that surprises you, please note that you are in a “no silverware zone” (save for the main course and fabulous dessert).
  • The server will describe the spices and as much detail as you’re willing to absorb about the preparation and history of the course.
  • The meal is served with a freshly-baked loaf of a neutral sesame bread. I was delighted about this, as was able to keep my hands relatively clean.

The courses (cobbled together with their site descriptions and my personal experience:

Marrakech_01_Scampi_20081101 A delightful appetizer of tender shrimp: scampi seasoned in lemon, wine, parsley and garlic. Outstanding. I sopped up the garlic sauce with their amazing bread. I wasn’t going to be speaking with anyone after dinner.

The scampi is followed with Harira Soup: a lentil-and-rice soup with lemon and other spices.

Marrakech_02_Salade_20081101 Then comes Salade Marrakech: hummus, tomatoes, cucumber, olives and peppers. Incredible.
Marrakech_03_Filet_20081101 Candle-lit Filet Mignon Shish-Kebob. Tender and delicious.

If you know how I eat .. I’m finished by now (in fact, I was finished after the salad). However, they kept showing up with food:

Marrakech_04_Cornish_20081101 The main course is a Royal Cous Cous platter served with Cornish Game Hen in a traditional raisin-vegetable sauce. This was a real treat (and I was happy to have a fork at this point).
Marrakech_05_BStilla_20081101 For dessert, B’Stilla, a Moroccan favorite served with a delightful mint tea. The highlight of the meal (for me, anyway). I came here tonight because I wanted another look / taste of this dessert .. it alone is worth the trip. it’s a fillo dough pastry stuffed with walnuts, fruit, cinnamon and powdered sugar.

Marrakech makes an impression. Don’t miss a visit the next time you’re in Vegas!

Original Post: November 1, 2008