Memo to @Clear: Amazing @ 0115
April 15, 2011 Leave a comment
This seems to be a “what can I say?” moment for me.
After three calls to Clear today, I actually got some useful information:
- My tower is at 24th and 15th in North City
- Both my devices are connecting to it
- The tower IS overwhelmed during peak (most) hours.
However, here in the wee hours .. wowza!
|Initial test with the home modem, the Clear Modem – Series G in current run state.|
|Reboot the home modem, reconnect and test with same server.||(didn’t bother)|
|Disable Wi-Fi adapter, test with the Clear 4G Mobile USB.|
It’s capacity, capacity, capacity .. as in, there ain’t none during the peak hours. There’s an augment (capacity upgrade) planned ‘in the Spring’ .. last I checked, that is March 21st; a few weeks ago. As I just got billed for this month’s (lack of) service, I’m feeling a little miffed.
Time for another call to customer service. It will be fun.