Mom

Mom passed this year. Complications of several illnesses that ganged up on her.

She was never a good patient in the best of circumstances, but you can imagine that when she felt as poorly as she did .. well …

We had a number of visits during the illness .. far too few, of course:

  • The first, right after diagnosis: high spirits, but physically miserable.
  • Soon after: death warmed over until a day after I arrived, and then bounced back. What the hell?
  • About a month before: she bounced back so much that she was out and about. This visit (with the children) coincided her best-to-date. She’d felt so good she spent half the day prior at Wal-Mart, panicking Marvin and Gini.

This last trip was .. different. She’d been re-admitted for pneumonia a few days prior to Mother’s day .. as an aside, I called her and joked that she didn’t have to check herself into the hospital to avoid a visit from us. I said “she was so fearful the kids would visit  ..”

Bollocks, of course. A few days later, I called her again. Same joke, but her condition had worsened.

A successful surgery the Saturday prior to remove a chunk of highly-infected tissue .. but she didn’t come out of it by any standard of living. By the time I saw her the following Wednesday, she hadn’t eaten since her surgery. She didn’t recognize Marvin, Gini or me. Her body was still alive, but that which was her, was not.

Marvin and Gini had hung in the hospital for days. Every visit, watching, comforting, coaching. Urging her to go on. That her time had come.

She didn’t know they were there.

I got the call the morning before. First from Marvin, then from Gini. It was time. I drove to Kennewick that afternoon.

It would happen that night or shortly thereafter. Her heart rate was at aerobic levels. Her lungs at only a few percent of capacity, her ‘wakings’ (such as they were): delirious.

On the last night, I arrived with Marvin and Gini still there. Mom would wake up now and again that night, agitated and in unbearable pain. Marvin and I spoke with the doctor one last time, arriving at the last, and best course of action. Marvin and Gini had already made their peace.

When they went home, I stayed a few hours longer to make mine. I stayed until she quieted. I comforted her just one last time.

Just before she fell asleep for the last time that I saw her, she repeated an action she’d done over the past week: she tried to sit up. She held her arms out. She called for her mom ..

.. I knew exactly how she felt.

Social Networking: The “Third Wave” Explained

I’ve been quoting this (a bunch) of late and promised to write a post.  This puts me into dangerous territory .. I am wearing a fireproof suit.

This is as best that I can explain Social Networking technology adoption (purely from observations) at the 200,000-foot level.

The first wave included geeks, techies and an enlightened mouthpiece or three (I’m in the third batch, with smatterings of the first two).

The second wave included the ‘cool kids’: folks who could use ‘it’, base (or extend) their careers on ‘it’ and famous folks (celebrities and celebutards), politicians and social lights with great PR staffs.  Enlightened mouthpieces were here as well, riding the wave and advising.

The third wave (here’s the pain .. for them, and for us) includes:

  • Your mom.
  • Your dad.
  • Your non-technical friends.
  • Your butcher, your baker and your candlestick maker.
  • Your bartender (the guy / gal with the Acer netbook from CostCo).  Keep these kids close: they know the WiFi codes at your watering hole.
  • The rest of your kids (your hipsters adopted in the second wave).
  • Most everyone else.

How did these waves behave?

  • The first wave was paranoid .. but for technical reasons.  These folks wanted to play in the new sandbox, but were careful of what they said, posted, shared, etc.  Without this group, we’d never have worked out the bugs.
  • The second wave was paranoid .. but for PR reasons.  They accepted the system had flaws, and chose to share only what they wanted to appear .. in carefully-worded statements (with the exception of the celebutards, who posted not-so-carefully-worded statements themselves .. PR handlers hate the iPhone).
  • The third wave appears to have no clue.  Pictures of crazy activities (silly hats and drunken poses), posts of “I’m on vacation this week and I love it” (meaning their house .. the address of which they shared somewhere, is unoccupied), “I’m eating a bagel for breakfast”, and the like.

Apply this to Twitter and Facebook (both of whom who reached heights in roughly the same timeframe), but not so much to MySpace .. they reached the second wave early, but did not go as mainstream, for any number of reasons.  Windows Live?  In the game, and with huge worldwide numbers, but not exactly critical mass in cocktail conversation.

What do you think? 

(originally posted 1/13/2010)

Is Social Portability Getting Closer? Is this a good thing?

Back in May, I posted "What does Social Portability Mean?", pointing out that ‘portability’ is more like ‘copy-ability’ .. where parts of data can be can be copied from one social network to another. Much progress has been made in the past six months; not all of it to your benefit. More on this in a moment.

A few weeks ago, Google and Facebook announced "connect" services; essentially competitors / co-operators (connectors) to each other. Google launched “Google friend connect” and Facebook “Facebook Connect”. Not to be outdone, MySpace followed a day or so later with the announcement of the “MySpace Open Platform”.

All three companies announced beta versions of these solutions earlier in year, and since then had been racing to be first-to-market. Looks to be a three-way tie, actually.

In short, the purpose of these services is to enable a user to use their current social network profiles to log-in, connect to, and participate with other social networks.

Is this needed? I do think so, from the social network maintenance perspective. My opinion was echoed on Twitter just the other day: "I don’t know how many more social networks I can continue to maintain". I agree fully. With everyone, their cousin and every vendor to which I can point, social networking functions abound.

How many do you maintain?

But: what does this mean to your privacy?

There are huge issues with privacy. Disparate bits of data about you from one source can be combined with data from other sources. Together, these data can create a complete enough picture of you that a concerted social engineering effort can put your identity at risk. Once site might have captured your date of birth, another your place of birth. A third may have your favorite pet’s name, the street on which you grew up, or your mother’s maiden name.

One site I encountered just today offered the last four of my Social Security number as an alternate means to identify me. Are they for real?

Add all these bits together and you run the risk of someone convincing your bank, your credit card issuer or most any financial entity, that they are you.

My points:

  • Social Portability is something that the web needs.
  • Security and privacy need to be built into the system at the very core.
  • Assurance of identity is something else the web needs. Power it with OpenID, LiveID or some other identity provider. We need secure federation systems that connect these identification paradigms; we need a unified methodology to log on to Web resources.

The risks to the social networking sites:

  • Sharing customer data essentially refers one network’s customers to competitors.
  • Reducing the ‘moat’ that one social network has over another; people belong to one site or another, based on features and the critical mass of other users’ interests with each other.
  • Advertising revenue.

How many social networking sites do you maintain? How much do you share with your favorite network? How much are you really willing share with the web at large?

"Web 2.0" Bubble?

Maybe, but probably not. Some mostly random (but painfully organized) thoughts.

Caught between worsening CPM figures, savvy consumers and Click Fraud, companies who derive the bulk of their income from online ads might just find themselves being squeezed for cash.

Even the social networks .. the darlings of the 2.0 moment are struggling. Sure, they’re showing a lot of adverts to their huge memberships, but the folks who frequent these sites typically aren’t there to buy .. they’re there to connect. Poor CPMs? The social networks have them .. in the neighborhood of $0.40, it takes 2.5 billion impressions to earn one million dollars.

The web isn’t comprised solely of social networks and ad-funded business models .. and this is a good thing. Other features and business models are emerging at a rapid rate.

Pragmatic financiers of the VC variety are now looking very carefully at exit points before they enter into transactions with "Web 2.0" companies. Hence, deals are few and far between, and all expenses are scrutinized.

Pragmatic founders might avoid the VC discussions entirely. The decisions of "going public" (where the big exit bucks live) versus being acquired are on every VC and founder’s mind. However, due to the requirements of Sarbanes-Oxely, the costs to maintain financial disclosure for a public company are estimated at about $5 million per year .. for a company whose revenue is $50 million, that’s a big chunk of dough. Better for them to be acquired than try to grow their business and incur that kind of overhead. Penalized for growth .. imagine that!

Acquisition is a far less appealing exit strategy for VCs, who may hold sway over these decisions, encouraging founder avoidance for VC cash (for as long as they can afford it, of course .. Angel Investor, anyone?).

Facts to back up some of these bits? Glad you asked. From WSJ blogs "Afternoon Reading: Mission Critical for Venture-Backed IPOs" you’ll read:

The second quarter saw zero venture-backed companies go public–the first quarter in more than 30 years without a venture-capital-backed initial public offering in the U.S. And it follows a lackluster first quarter, when only five such firms went public. Now compare that to the first half of last year, when 43 venture-backed firms went public, according to this Washington Post article reporting on a study by the National Venture Capital Association and Thomson Reuters.

Overall momentum in technology isn’t lost, however. The market appears to be moving toward a "smaller success" model, where more realistic goals are set, growth is managed to cash flow and literally hundreds of companies can chase the same feature opportunity. Thanks to low cost-of-entry, these companies can survive longer, creating a "thickening" of the Web 2.0 bubble.

Business runs in cycles, with booms following busts following booms. Nowadays, this is happening in Internet time, and in many cases, through the release of a new technology or the discovery of a feature / paradigm that can be monetized. Further, booms for a particular feature may overlap booms for related features, creating a "rolling boom" that keeps interest levels high.

Greed and the perception of opportunity fuels a boom, while the fear of of an opportunity loss throws gasoline on the fire. Fear comes in another form though, a form that causes a founder to well, founder .. continually monitoring progress (or lack thereof) questioning their business plan. A high level of market research, common sense and pragmatism, coupled with fiscal discipline is very handy as a boom starts to age. A well-planned exit / stop loss strategy is handy as well; including considerations for merging, selling out or shutting down.

There’s good news here as well. It is far less expensive to launch a Web 2.0 company today than it was back in dot-com days. Capital needs are far lower, thanks to the plethora of sky and cloud services, which are available at little or no cost to start up companies. Start-ups deploying into these highly-commoditized infrastructures enjoy immediate visibility on the web, potentially unlimited scalability and a cost-to-operate model that suits minimal cash flow. Founders and VCs can make a larger number of smaller bets when chasing an opportunity.

What about new business models? I’ve seen an interesting social network tangent emerging .. the rise of product-based social networking, where consumer companies use the social networking paradigm to promote their products to like-minded consumers .. also for brand awareness (not the same as advertising) .. or both. More on this as it develops.

Location awareness is potentially huge .. and potentially intrusive (and therefore, annoying). Imagine a coupon in a text message because a system knows you’re near a Gap or a Starbucks. Creepy (but saving cash is fun!). I’m watching this too.

Twists on old business models? Sure. Subscription-based models are proven only with the most fanatic / devoted / sole-source audiences (think World of Warcraft or Major League Baseball) or to services deemed critical to security / LoB (think OneCare or SalesForce). Maybe there’s a consumption-subscription hybrid working out there (stream x hours of content for a set fee, with additional y costing only z). A few years ago, we were fighting micropayments: a small enough charge that would provide no barrier to entry to making a small purchase ($0.99 per song on iTunes, or a copy of USA Today online) .. that seems to have sorted itself out. What else is waiting in the wings?

So, bubble? Not likely.

There are a huge number of really smart folks looking at extending existing business models in ways that take advantage of new web-based features and social interaction. Add a low cost of entry and there should be enough boom for us all.

What does Social Portability Mean?

To privacy? It’s (a copy of) your personal data (that you chose to share), after all.

To advertising revenue? Social sites make cash from eyeballs who visit to see what you’ve shared.

The jury is still well out on this, but since MySpace announced their data portability initiative, Facebook and Google  have responded on how they would offer to share access to your data.

Let me clarify: I see this as social, but not really "portable"; it’s more like "accessible": where a user can define to what other networks their data could be referenced and / or shared. webmonkey comments on this in "How MySpace Plans to Become Everybody’s Space".

I don’t see any of the sites releasing (or transferring) the data; it’s either a pointer to, or a copy of some of the data between sites. In the MySpace case, access to data is granted by the user, but the API looks to be a pointer to the data than release of the data. ClickZ comments: ".. MySpace Unveils Data Portability Project" (part of a larger article).

Per Wired, Facebook isn’t too keen about releasing control of your data, in "Facebook, Google Square Off Over Who Controls Your Data (Hint: It’s Not You)".

I don’t think we’ve heard the last of this.

June 14, 2011 Update: We haven’t. Most everything discussed in these articles has happened .. although by Facebook and not MySpace.